Go inside the mindset of two high performers
who master the art of marketing for global brands.
Meet your hosts Wendy Jae & David Tucker
We want to talk about why it’s important to integrate a chatbot for support, service, and sales. If you have used Facebook messenger or the visited a website with a little chat icon, you’d have seen a chatbot in action. Today, chatbots are helping businesses improve their customer experiences and add important $$$$ to their overall revenue.
But first things first, chatbots cannot replace human-to-human connections. In fact, that’s not the point of a chatbot in the first place. Chatbots – or any kind of bots that exist today – serve one single purpose: augmenting the human capability.
✔ Collecting information over time to improve business services
✔ Drive conversations with customers to solve complex issues
✔ Generating revenue by targeting / retargeting users with customized ads
✔ Building a strong customer relationship over time
✔ Being a 24*7 source of business information Now, there is no need to overcomplicate chatbots.
They are conversational, intent driven, and help your users achieve tasks in an efficient way. Ultimately, using a chatbot to get people the help they need is a huge win for both your prospects and your business. Platforms like Facebook messenger have democratized chatbots in a way that today, modern messaging tactics enable prospects and customers to chat with your business at their convenience.
⭐Smart Conversational marketing is the future.
Are you ready to drive this with chatbots?😏
Wendy has spent over a decade as a go-to marketing expert for large and small businesses. Currently, Wendy serves iLuka Media as its Creative Head. David is a serial entrepreneur, marketer, and a sought-after SEO pro who brings in the experience of working in wide-ranging industries, spanning more than a decade. Currently, David serves iLuka Media as its Chief Marketing Officer.